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15 Characteristics of Successful Salespeople

Successful Salespeople: 15 Common Characteristics

A successful salesperson has a special set of characteristics that are used to make sales. Some people have natural talent; however, these characteristics can be learned for anyone to be successful.  According to The 15 Characteristics of People Who Succeed at Sales, a successful salesperson has the following traits:

1. Conscientiousness

The majority of successful salespeople are conscientious. They take a lot of pride in their job, they are organized and they are efficient. They will continue to do their best at their job no matter what happens.

2. Initiative

Successful salespeople do not wait to be told what to do, they are go-getters. They will constantly strive to keep doing what is necessary to sell a product.

3. Respect

Top salespeople respect the customers. It is extremely important that the customers are treated with respect at all times, regardless of the situation. Even if the sale is unsuccessful at the time, treating the customer with respect may turn them into a future prospect.

4. Good Listening Skills

The best salespeople have great listening skills. They listen to what the customers’ needs are to help them figure navigate their options and provide the most effective solution.

5. Persistency

Salespeople must be persistent and confident, yet not overly pushy. If a customer says no, a persistent salesperson has more chance of making them change their mind down-the-line.

6. Trainable

Previous sales experience is not as important for a successful salesperson as their ability to be trained to do well in your company. They must be able to adapt to your company culture, processes, customers and sales goals.

7. Positive Attitude

A customer would rather make a purchase with a salesperson who has a positive attitude then someone who is negative or down. Positivity is contagious – it is easier to approach a customer when their positive attitude exudes from them.

8. Passion

Successful salespeople need to be passionate about their job. When they enjoy their job, they can easily share the company vision with your customers and potential customers, and this will be conveyed in a genuine manner.

9. Resourcefulness

It is important for a salesperson to be able to shift gears when a potential sale is not going the way they want. They need to be resourceful and change the approach quickly and creatively.

10. Independent

In general, most salespeople work on a commission basis, so they must be independent in order for them to meet their sales goals. They must be self-motivators and do whatever it takes to achieve their own success.

11. They Ask Lots Of Questions

High performing salespeople ask a lot of questions when they talk to potential customers. They not only what to find out what the customer needs, they want to make the customer comfortable, feel valued and build a long-term relationship.

12. Time Management Skills

Top salespeople are able to effectively manage their time, so they have the most opportunities to secure sales. They don’t rush opportunities and they do not miss deadlines.

13. Personable

Great salespeople get along with everyone and enjoy dealing with people. That is why many salespeople are involved with many organizations and local events.

14. Overachievers

Most salespeople are natural overachievers. They go above and beyond what is expected from them, and they are generally pushing for more of everything – more clients, more people, more money, more work, etc.

15. Always Prepared

A salesperson must always be prepared for any situation that could occur when they meet a customer or potential customer. Every customer, every situation is different and salespeople will need to creatively navigate every unique situation that arises.

How Truck Tracking Improves Business for Towing Companies

Truck Tracking Improves Towing Businesses

The tow truck service has seen significant improvement ever since its invention in the early 1900’s. More vehicles are being serviced all over the country when they break down. The number of drivers and trucks has also increased over the years pushing the need to have better fleet management. In any industry, the quality of service is what sustains the growth of a company. Unfortunately, most tow truck companies have suffered negative reputation with most drivers doubting the competence of tow truck drivers as well as their general response to crisis. This can be changed with implementing the advanced technological solution of a truck tracking system.

Benefits of truck tracking for towing companies

Business for these companies is bound to improve by using truck tracking technology because drivers will have more faith and will not think twice about calling for their services. The benefits of truck tracking services to drivers include reduced wait times because the systems boost fast dispatch unlike before. You do not have to be stuck on the road for hours waiting for action, your fleet manager can advise you where to go. There is also the advantage of better communication between the company and the drivers. The better identity system enabled by tow truck tracking services help protect motorists against fraudulent persons waiting for desperate calls to make quick cash. With any business customer satisfaction guarantees success and no benefit should be viewed as small.

Apart from providing excellent services, tow truck businesses also gain the advantage of making more profits through truck tracking. There is less down time due to better management of all your trucks. You will be able to monitor how your assets are being utilized to avoid losses from unnecessary errands. Improved communication with drivers helps optimize routes, dispatch, work orders and Garmin integration allows for safe quick responses back to the dispatcher. A GPS for tow truck is a necessary requirement for any tow truck company.

To learn more about how GoFleet’s truck tracking can help your towing business contact one of our fleet consultants today.


Majority of this article was written by guest author Kimberly Byrne.

Top Challenges Fleet Managers Face in 2017

Fleet Managers: Top Challenges They Face

Fleet managers face many challenges when managing a commercial fleet. The top challenges in 2017 are cost-reduction initiatives, increasing productivity, and safety, fuel price volatility.

Cost Reduction Initiatives

The number one challenge for all fleet managers is managing costs. Every year, the pressure is on for fleet managers to save as much money as possible. The weak economy is currently driving most of the extreme pressure to reduce costs associated with fleet operations; however, even when the economy is great fleet managers still feel the pressure. Many fleet managers are tasked with a specific cost reduction percentage goal and it is up them to determine how that will achieve that goal.

Increasing Productivity

It can be very difficult to implement a productivity strategy in a business especially one with large operations. There are so many programs that must be reported and managed. Using GPS fleet management systems, fleet managers have access to valuable tools to increase both operational and route efficiency.

Increasing Fleet Safety

Fleet managers are always looking for new ways to prevent accidents and reduce downtime, associated repair and liability. Some fleets are focusing on improved training for the drivers while others are focused on using a GPS tracking system to improve drivers’ poor behavior. Fleet managers are looking to implement the best fleet management practices to increase safety.

Fuel Price Volatility

The pressure is on for fuel managers to reduce fuel costs; however, most businesses do not provide any capital to get this done. That is why many businesses are turning to Vehicle GPS tracking systems to help address driver behavior and routing. In addition, they are choosing high-mileage vehicles and using fuel cards to examine the fuel purchases. The largest issue, however, is that fleet managers do not know what the future prices are going to be.

Current Trends In GPS Fleet Management Systems

GPS Fleet Management: Current Trends

There is one thing you can always count on with trends in GPS fleet management systems, constant change. Fleet managers should stay on top of the current fleet management trends because the new technologies can be used to improve fleet operations, improve efficiencies and improve costs.

More Tablet and Smartphone Integration

GPS management systems are becoming more integrated with smartphones and tablets. This capability allows fleet managers to have job dispatch information, vehicle diagnostics and vehicle tracking at their fingertips no matter where they are. They will be able to make decisions about the fleet in real-time even when they are out of the office. This will help businesses control vehicle maintenance costs, reduce drivers’ poor driving habits, and lower fuel costs.

Customer Access

Some businesses are taking the use of GPS management systems to improve customer service a step further. These companies are allowing their customers to log into their GPS management systems application directly. Customers are able to check the vehicle locations in relation to their delivery, service needs and much more.

Other businesses are letting carriers and shippers access their GPS management systems application to improve receiving scheduling. Delivery companies are able to make better decisions about planning, and keep their drivers productive and happy.

Integration With Social Media

Some businesses are using GPS fleet management systems to let their customers know about the locations of their fleet. For example, food trucks companies are posting their fleet’s exact location on social media. They automatically update the GPS location to their Twitter and Facebook followers. Integrating the GPS management systems with social media applications helps the followers know where the food trucks are in the area, makes it easier to acquire more customers and helps the company cater to their loyal followers.

As more and more companies discover the different ways to use GPS location data to appeal to their employees and customers, more companies will integrate their GPS management systems with social media.

Reefer Temperature Monitoring Protects Food & Beverages

Protect Food And Beverages With Reefer Temperature Monitoring

GoFleet offers reefer temperature monitoring as an add-on to their GPS fleet management solution. Valor Temptrac protects food and beverages by ensuring they are stored at the correct temperatures so they stay good and do not spoil. You will be able to meet the demanding requirements of temperature sensitive deliveries. Frozen goods, fresh produce, beverages and other food items will be delivered safely and accurately every time.

When you deliver food and beverages, you know that there are certain temperature requirements that are required during delivery to ensure that the products do not spoil. If these temperatures are not kept accurately during the entire delivery, the products you are delivering could spoil causing a huge financial loss.

Reefer temperature monitoring improves your company’s accountability. When you know your food and beverage products have remained at the correct temperatures during shipment, you can feel confident about your delivery. Customers will appreciate knowing they can rely on your company for fresh food and beverages.

Using Valor’s reefer temperature monitoring actually saves you time. Stops, manual checks and logging of the trailer’s internal temperature will be eliminated. The trailer temperature will be recorded automatically and sent wirelessly to GoFleet’s fleet management solution.

The reefer temperature monitoring system can monitor up to 4 zones of the refrigerator trailer at one time. The data is transmitted wirelessly and in real-time, every 4 seconds. If the temperature of the trailer zones goes under or over the set temperature limits, you will receive an immediate alert via email or SMS text message.

The reefer temperature monitoring system is fully integrated with GoFleet’s GPS fleet management device. You can track the temperatures of your food and beverages through the life of the shipment and the trend temperatures of your trailer over time from the convenience of your GoFleet fleet management software. You can easily create reports on the temperatures and view historical data through MyGeotab.

If you use refrigerated trailers, GoFleet’s refer temperature monitoring will eliminate spoilage and protect your food during delivery. For more information about how GoFleet can help protect your food and beverage deliveries, Contact Us.

Driver Coaching Greatly Increases Driver Safety

Increase Driver Safety With Driver Coaching

GoFleet’s driver coaching not only has a significant impact on fuel economy, it also greatly increases driver safety. Drivers often do not realize that they are driving in an unsafe manner. They are just trying to get from point A to point B as fast as possible. Drivers encounter many distractions that have their minds on other things other than on the road. Audible driver coaching provides beeps that will alert the driver when they are driving unsafely. The alert gives the driver an opportunity to change their driving behavior as soon as they become aware of the way they were driving.

Driver coaching provides audible beeps to alert your drivers when they are speeding, accelerating rapidly, harsh breaking or idling excessively. You need to explain to your drivers how GoFleet’s driver coaching works. Educate your drivers on the importance of driving safely. Additionally, adopt a company culture of safety. Target measurable improvements that will be measured on the weekly Driver Scorecard Report. The weekly results should be shared with all of your drivers.

Make sure your drivers understand that the driver coaching will alert them when they hit a specific speed, accelerate rapidly, break harshly or idle excessively. Over time, your drivers will automatically drive in a safe manner the moment they hear a warning beep. They will start to notice that they are driving safely every time they drive because they vary rarely receive a driver coaching beep.

Increasing your driver safety will keep your drivers safe, reduce the risk of accidents, keep other drivers on the road safe and increase the life of your vehicles. You can use driver coaching to progressively change your drivers’ behaviors. For example, you can start with audible beeps when your drivers drive 10 miles over the speed limit and then reduce it to 7 miles and then to 5 miles. This will help ease your drivers into driving in a safe manner.

For more information about GoFleet and how driver coaching can greatly increase driver safety at your company, Contact Us.

5 Ways to Effortlessly Manage Your Vehicles & Drivers

Manage Your Vehicles & Drivers Effortlessly: 5 Easy Ways

As your business grows and becomes more complex, managing your drivers and vehicles also becomes more complex. Business owners and managers have to spread themselves thin in order to handle everything necessary to run a successful business. Using a fleet management system, there are five ways to effortlessly manage your fleet of vehicles and drivers so you can focus on your core business.

1. Automatic Reports

Your fleet management software can provide automatic reports regarding fuel usage, drivers’ behaviors, safety, after hour vehicle usage, driver time cards, etc. You can set up your software to automatically deliver fleet reports daily, weekly, monthly, or quarterly. The reports can be displayed on the dashboard or sent to your email.

2. Automatic Alerts

When you use a fleet management solution, you do not have to constantly check-in with you drivers to make sure that they are doing what they are supposed to be doing. You can use automatic alerts to notify you if your drivers are idling excessively, driving aggressively, driving out of the authorized zone, speeding, etc. The automatic alert is send to your email or dashboard in real-time so you can contact the driver to have the behavior corrected immediately.

3. Audible Driver Coaching

Audible driver coaching alerts drivers with a set of beeps if they drive aggressively, stop harsh, accelerate rapidly, speed or idle excessively. This beep makes the driver aware that they were doing something wrong so they can correct the way they are driving. Often times, drivers get distracted and do not realize they were driving in an unsafe or inefficient manner. The audible driver coaching improves fuel efficiency and increases driver safety.

4. Fuel Card Integration

Integrating a fuel card system with your fleet management system can reduce fuel costs, identify vehicles or drivers that are using more fuel than normal and detect fraud. GPS data is compared with actual fuel consumption and fill ups right from the fleet management software.

5. 24/7 Vehicle Locations

GPS fleet management systems provide all of the vehicle’s locations any time of the day. You can easily view all of your vehicles locations on a map or create reports with the vehicles’ historic locations. If a vehicle is lost or stolen, you will be able to quickly locate the vehicle and get it back on the road to service your customers.

Winter Driving Tips To Keep You Safe

Stay Safe With Winter Driving Tips

The winter months can prove challenging for drivers. This is because the weather is often unpredictable which places additional demands on your driving skills and vehicle. Safety needs to be a top priority for motorists. You need to make sure you are prepared for the roads this winter by following these winter driving tips. Depending on the weather and road conditions, you need to be ready to adjust your speed accordingly.

Make Sure Your Vehicle Is Ready For Winter

Before winter, take your vehicle in for a maintenance check-up. Do not wait until winter-time to check your battery, tires, belts, radiator, hoses, lights, oil, brakes, heater/defroster, exhaust system, ignition system and wipers.

In addition to having your tires checked before winter, make sure to check the pressure of the tires frequently. The pressure naturally decreases when the weather gets colder. If you live in heavy snow areas that are prone to frosty, slushy and icy conditions, you should consider using winter tires.

Also, it is important that you keep your tank at least half full at all times during the winter. You should also have a sufficient amount of windshield washer fluid in your vehicle’s reservoir.

Keep A Winter Survival Driving Kit

Having essential winter supplies in your vehicle can provide safety and comfort if you and your passengers get stranded. This is one of the easiest winter driving tips; however, it is often overlooked.

Essential supplies include:

  • Shovel
  • Ice snowbrush/scraper
  • Sand (or another type of traction aid)
  • Tow chain or rope
  • Booster cables
  • Warning lights or road flares
  • Fuel line antifreeze
  • Batteries
  • Flashlight
  • Fire extinguisher
  • First aid kit
  • Small tool kit
  • Blanket
  • Extra footwear and clothing
  • Candle
  • Lighter or matches
  • Non-perishable foods such as soup, juice, bottled water, granola and/or chocolate

Be Prepared

Before you start driving, check the road and weather conditions and plan your route. You may need to give yourself extra travel time or wait until the conditions improve. If you are going to be traveling a longer distance, it is a good idea to let someone know where you are going and when you expect to arrive.

How To Handle Your Vehicle


A skid is when the wheels on your vehicle lose traction when driving on a slippery road. When your vehicle is skidding, you can regain control of your vehicle by steering in the direction you are skidding. Steer in the direction you want the vehicle to go. Be cautious not to oversteer. When you are skidding on ice or in a straight line, you must step on the clutch or shift the vehicle into neutral.

Cruise Control

When people think of common winter driving tips, they don’t usually think about the danger of using their cruise control. When you are driving on wet, icy or snowy roads, you must avoid using your cruise control; these weather conditions can cause the vehicle to accelerate unpredictably. It can reduce your reaction time and your ability to control the vehicle.

Distance Between Vehicles

Remember it takes longer to stop on a wet, snowy, icy or slippery road. Make sure to leave plenty of space between your vehicle and the vehicle ahead of you. Under normal weather conditions, a good rule for stopping is the two-second rule. When weather conditions are poor, drivers should double the distance between vehicles.

What Is The Two-Second Rule?

Use a marker on the road such as a road sign. Start counting when the rear of the vehicle in front of you passes the marker. Count “one-thousand and one, one-thousand and two”. Stop counting when the front of your vehicle reaches the same marker. You are too close if your vehicle reaches the marker before you count “one-thousand and two”.

In the winter, remember to double the two-second rule. You are too close if your vehicle reaches the marker before you say “one-thousand and four”.

Follow these simple winter driving tips to not only help keep yourself safe, but those you share the road with. Always remember the most important rule: take your time. It is better to arrive alive, safely and late than to not arrive at all or arrive late because there has been damage to you or your vehicle. Stay safe and take your time on the roads.

For more information about winter driving tips, check out the websites below:
Winter Safe Driving
CAA Winter Driving
Winter Driving Tips & Safety Features

Why Is Snow Plow Tracking Essential for Winter Maintenance

Snow Plow Tracking: An Essential Winter Maintenance Tool

It’s that time of year again, the weather is getting colder and it’s beginning to snow regularly. The snow plows, if they haven’t already, will soon be out in full force. You may already have GPS fleet tracking on your company vehicles but now it’s time to make sure you have snow plow tracking to keep track of all of your snow plows.

As a maintenance manager, fleet manager or dispatcher at a business specializing in snow removal and winter maintenance, you already know you have to keep costs down wherever possible; winter is the perfect time to invest in GoFleet’s snow plow tracking system to help you improve efficiency and productivity while decreasing costs. It will help you increase your bottom line and your company’s longevity to ensure success. With GoFleet, you will see a return on investment in no time.

Benefits of Snow Plow Tracking

When you use GoFleet’s snow plow tracking, your winter maintenance and snow removal business will receive many benefits including:

  • Real-time snow plow vehicle locations
  • Time spent at job sites
  • Efficient route planning
  • Improved dispatching
  • Alerts when vehicles arrive and leave job sites
  • Reduced fuel costs
  • Reduced idling times
  • Accurate time cards
  • Locate stolen or lost assets
  • Monitor vehicle usage after hours
  • Preventative maintenance reminders
  • Lower insurance premiums
  • Accurate estimated arrival times

GoFleet’s snow plow tracking provides many benefits that will increase your overall productivity, reduce costs and improve customer satisfaction. Snow plow tracking helps you determine if too much or not enough time is spent at a job site. You will know the location of your vehicles at all times and be able to ensure all jobs have been completed on time. The easy to use fleet management software will let you view all of the information necessary to improve your service in one easy to use platform. Once you implement snow plow tracking, you will immediately see why it is essential for your winter maintenance business.

For more information about GoFleet’s snow plow tracking and how it can be used to improve your winter maintenance business, Contact Us today.

7 Tips for the Resourceful Small Business

Small Business: 7 Tips For The Resourceful Business

For a small business to stay afloat in this economy, they must be resourceful. Since budgets are smaller, new ideas need to be as cost-effective as they are proactive. Businesses must take everything into account including customer needs, cash flow, industry changes, and potential unexpected challenges. In order to stay competitive, small businesses need to take a creative approach to stand out from the rest.

According to 7 Bootstrapping Tips for the Resourceful Small Business, the below tips will help you do more with less:

1. Use Your Time Wisely

It is easy to get caught up in all of the potential opportunities for your business. It is important to prioritize opportunities and goals to decide what you should do and what needs to be reconsidered. This will help your development team understand what tasks need to be done first.

2. Use Customer Feedback Appropriately

While customer feedback is extremely important, it is important you know how to address it. Sometimes what the customer wants can actually hurt their experience with your company. In addition to getting feedback, you should track your customers’ behaviors. Use the feedback with the behavioral data to decide how to use the customer feedback.

3. Hire The Right People

While hiring talented and highly skilled people is extremely important, if their personality is not a good fit for your company, do not hire them.

4. Hold On To Your Business As Long As Possible

It can be tempting to sell your business to a larger corporation to propel your idea into the big leagues. However, you should hold on to your business as long as you can. The longer you can do it, the more of your business you will be able to keep.

5. Ask For Help

You might be surprised how many like-minded entrepreneurs are willing to help out other entrepreneurs who are going through something they have been through. If you need something, all you have to do is ask for it.

6. Stay Aware Of What Is Going On

Never stop looking for new creative and resourceful solutions that will help you succeed. Remember, you must act quickly and do whatever you need to do to get everything done.

7. Aim High

Always dream big. You do not have to trade your big ambitions to be lean. Be resourceful and come up with creative solutions.