Airport operations platform

Airport ground operations software built for faster, safer airside operations

Track ground support equipment, monitor airport vehicles, improve aircraft turnaround performance, manage airport shuttle fleets and simplify airside compliance, from one real-time operations platform.

Illustrative data
214
GSE units online
9
aircraft turning now
41 min
avg turnaround
1284.6 h
engine hours today

Trusted by airport authorities, ground handlers, airlines and GSE operators

dnataMallaghanclient logoclient logoclient logo

Problems we solve

Airside ops run on guesswork, not visibility.

On the ground
01Equipment goes missing
02Turnaround delays
03Mid-turn breakdowns
Back office
04Idle GSE pools
05Manual audit reporting
06Compliance runs on the honor system
Airside ground operations scene illustrating: Equipment goes missing
Know exactly where every tug, GPU and baggage cart is.
Airside ground operations scene illustrating: Turnaround delays
Track every turnaround milestone automatically, with attribution.
Airside ground operations scene illustrating: Mid-turn breakdowns
Predict service before failures reach the stand.
Airside ground operations scene illustrating: Idle GSE pools
Optimise deployment with live equipment utilisation data.
Airside ground operations scene illustrating: Manual audit reporting
Generate audit-ready airside compliance reports automatically.
Airside ground operations scene illustrating: Compliance runs on the honor system
Enforce geofenced airside safety rules, by named driver.

Live operations

The airport dispatch view your team runs the shift on

Sample data shown
All airsideTerminal 1GSE poolShuttles
Updated 0s ago
On-time turns
92%
GSE utilisation
74%
Engine hours today
1294.3h
Open breaches
2
On-time turns
95%
GSE utilisation
68%
Engine hours today
412.6h
Open breaches
1
On-time turns
89%
GSE utilisation
81%
Engine hours today
812.9h
Open breaches
1
On-time turns
96%
Fleet utilisation
58%
Engine hours today
69.4h
Open breaches
0
STAND BOARD
42 GSE9 turning2 alerts14 GSE3 turning1 alert28 GSE6 turning1 alert9 GSE0 turning0 alerts
Stand B14
GF412 · STD 10:35
BL-114TG-207PB-03GP-51
Stand C08
GF556 · STD 11:02
BL-089GP-22
Stand A22
GF091 · STD 11:40
PB-07
Stand D03
GF303 · STD 09:58
TG-118BL-101
Stand B14
Chocks on
Offload
Load
Pushback
Stand C08
Chocks on
Offload
Load
Pushback
Stand A22
Chocks on
Offload
Load
Pushback
Stand D03
Chocks on
Offload
Load
Pushback
Stand B14
GF412 · STD 10:35
BL-114TG-207PB-03GP-51
Stand B22
GF208 · STD 10:50
BL-101GP-22
Stand B09
GF177 · STD 11:15
PB-07
Stand B14
Chocks on
Offload
Load
Pushback
Stand B22
Chocks on
Offload
Load
Pushback
Stand B09
Chocks on
Offload
Load
Pushback
BL-114
Terminal 1 depot
TG-207
Terminal 2 depot
GP-51
North depot
PB-03
Terminal 1 depot
BL-114
78%
TG-207
64%
GP-51
12%
PB-03
41%
SH-04
T1 → Remote stand 42
SH-09
T1 → Long-stay parking
SH-02
T2 → Remote stand 18
SH-04
4 min next arrival
SH-09
9 min next arrival
SH-02
— next arrival
Equipment utilisation, 7 daysby unit typeby unit typeby unit typeby shuttle
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Equipment health
Tugs92%
Belt loaders78%
GPUs64%
Pushbacks88%
Tugs90%
Belt loaders82%
GPUs70%
Pushbacks91%
Tugs92%
Belt loaders78%
GPUs64%
Pushbacks88%
Shuttle 195%
Shuttle 289%
Shuttle 397%
Shuttle 491%
Alerts
Apron speed breach — PB-03, 41 km/h
ADP licence expires in 11 days — M. Okonjo
Audit export pack ready — week 30
Apron speed breach — PB-03, 41 km/h
ADP licence expires in 11 days — M. Okonjo

No alerts for this view.

Who we serve

Every team that moves an aircraft

Airport fleet management that fits how your organisation is actually structured, authority, handler, airline, rental operator or maintenance team.

Airport authorities

Contractor oversight without chasing paperwork.

Ground handlers

Turn performance you can prove per flight.

Airlines

On-time performance visible before it slips.

GSE rental companies

Bill the hours the unit actually ran.

Shuttle operators

Headway held, arrivals published.

Maintenance teams

Service before the failure delays a flight.

Airport authorities

See every airside operator on your estate

Contractor and tenant vehicles on one live map
Permit, licence and training expiry by company
Breach and incident packs in your audit format
Airport operations scene: Airport authorities

Ground handlers

Hit the turn without radio archaeology

Equipment assigned against the flight, not the shift
Milestone timers from chocks on to pushback
Delay attribution per stand and per contract
Airport operations scene: Ground handlers

Airlines

Know the turn is late while you can still fix it

Live turn status across handlers and stations
Equipment presence against STA and STD
Station benchmarking on one definition of on-time
Airport operations scene: Airlines

GSE rental companies

Stop leaking pooled units and unbilled hours

Hour meters read off the unit, not a clipboard
Off-zone and unreturned-unit alerts
Utilisation by unit type, terminal and customer
Airport operations scene: GSE rental companies

Shuttle operators

Passengers move on schedule, not on hope

Headway and dwell tracking per loop
ETA feeds for signage and passenger apps
State of charge and depot charging windows
Airport operations scene: Shuttle operators

Maintenance teams

Prevent equipment failures before they hold an aircraft

Intervals triggered by hours run, not calendar guesses
Fault codes and battery health per unit
Work orders raised from the unit that reported it
Airport operations scene: Maintenance teams

One connected airport

Not a tracking tool. Operational intelligence for the whole airside ecosystem.

Aircraft turnaround, ground handling, maintenance, airside compliance, dispatch, fleet and analytics run on one data layer. Select a system to see what it reads and what it writes back.

Data layer
Aircraft turnaround
Ground handling
Maintenance
Airside compliance
Dispatch
Fleet
Analytics
Aircraft turnaround

Turn milestones, timestamped

Every arrival and departure carries its own milestone record — chocks, doors, offload, fuel, load, pushback — written by the equipment on the stand.

9
turns in progress
41m
average turn
6
milestones auto-logged
Connected to
Ground handlingDispatchAnalytics
Ground handling

Crews and equipment per stand

Dispatch assigns units against the flight number. Ramp leads see presence and status by stand instead of calling for it on the radio.

42
units on stand
4
per turn average
0
radio call-outs needed
Connected to
Aircraft turnaroundFleetMaintenance
Maintenance

Service driven by hours run

Hour meters, fault codes and battery health feed service intervals, so units come off the line before they fail on the apron.

74%
utilisation
1,284h
engine hours today
3
due this week
Connected to
FleetAnalyticsGround handling
Airside compliance

The record the authority asks for

Permits, licences, inspections, speed and restricted-area breaches all land in one evidence trail, contractors included.

214d
permit runway
2
open breaches
100%
pre-op checks logged
Connected to
DispatchAnalyticsAircraft turnaround
Dispatch

One airside picture per shift

Airport dispatch works from the same live map as compliance and maintenance — assignments, alerts and reassignments in one place.

4s
data latency
9
active assignments
2
alerts open
Connected to
Ground handlingFleetAircraft turnaround
Fleet

Owned, leased and pooled together

Mixed GSE fleets, airport vehicles and shuttle buses in one inventory, with ownership and billing model attached to every unit.

214
units online
3
depots
2
power types
Connected to
MaintenanceDispatchAnalytics
Analytics

The numbers your ops review runs on

Turn performance, equipment utilisation, compliance posture and shuttle headway reported on one definition, per terminal and per contract.

7d
rolling window
12
standard reports
1
data definition
Connected to
Aircraft turnaroundFleetAirside compliance

Core solutions

Six programs, one airside operating picture

Ground handling, GSE pooling, airside compliance, airport shuttle management, flight and billing integration, and indoor asset tracking, on one telematics layer.

01 — Ground handling02 — GSE pooling03 — Compliance04 — Shuttles05 — Flight & billing06 — Indoor assets

Crews and equipment where the aircraft actually is

Belt loaders, tugs, pushbacks and GPUs report per stand. Dispatch assigns against the flight.

4equipment types tracked per stand

Stand-level equipment presence against STA and STD

Turn timers per milestone, chocks on to pushback

Delay attribution you can defend in the ops review

Know which unit is yours, where it is, and who ran it

Hour meters read off the unit, not a clipboard, so billing matches the work done.

67%average pool utilisation

Utilisation by unit type across terminals and depots

Rental billing on engine hours, not calendar days

Off-zone and unreturned-unit alerts before period close

Service intervals triggered by hours run, diesel or electric

The record the authority asks for, already filled in

Airside rules enforced where operators already work. The evidence pack builds itself.

3evidence types auto-captured

Permit and licence expiry tracking

Geofenced apron speed and restricted-area breaches, by driver

Pre-op inspection checklists on the operator’s phone

Export packs for audits, FOD reviews and incident investigations

Passengers on the aircraft, not on the kerb

Crew buses, remote-stand transfers and parking shuttles run to headway, with publishable arrival data.

4 minheadway maintained

Headway and dwell tracking across terminal loops

ETA feeds for signage and passenger apps

Safety scoring for passenger-carrying runs

State of charge and depot charging windows

Every service logged against the flight it served

GSE service events link to flight schedules via FMS integration, so billing traces back to the flight number, not a timesheet.

4GSE units billed per flight

Flight management system and airport database integration

Automated billing synced to GSE usage logs, not manual timesheets

Fewer service-charge disputes with airlines, evidence attached

Wheelchairs and baggage carts, findable in seconds

Bluetooth positioning covers what GPS can’t reach inside the terminal, so mobility equipment is where passengers need it.

162assets tracked, Terminal 1

Bluetooth beacon positioning for wheelchairs, carts and mobile kiosks

Live location by terminal zone, gate and concourse

Loss and shrinkage alerts on high-turnover equipment

Why GoFleet

Outcomes your ops review can see

↓delay minutes per turn

Reduce turnaround delays

Milestones and equipment presence are timestamped, so delay causes are visible on the shift instead of argued next month.

↑hours per unit

Increase GSE utilisation

Live utilisation across terminals and depots shows idle units before anyone raises a rental order.

↑audit readiness

Improve airside compliance

Permits, breaches and inspections build one evidence trail as crews work — no reconstruction before an audit.

↓unbilled engine hours

Lower operating cost

Rental and inter-company billing runs on hour meters, so pooled units stop leaking money.

↓unplanned downtime

Reduce equipment downtime

Service intervals trigger on hours run and fault codes, not calendar guesses.

↑first-call accuracy

Improve airport dispatch

Dispatch, compliance and maintenance read one live picture, so the first assignment is the right one.

Customer success

“We used to find out a tug was missing when the invoice arrived. Now the pool report tells us on the shift it happened, and the authority gets its breach log without anyone building a spreadsheet.”

Ramp operations manager, international hub.
Same-shift
missing-unit detection
Zero
manual breach spreadsheets
Per-unit
hour-meter billing
Ground support equipment staged on the apron

FAQ

Airport operations software, answered

Implementation

From survey to go-live in about four weeks

Installs run around live turns under your airside access rules, terminal by terminal.

01
Survey Week 1

We inventory GSE by unit type, power source and ownership — owned, leased or pooled — and agree what each unit must report.

02
Install Weeks 2–3

Badged installers work to your airside escort and access rules, terminal by terminal, around live turns.

03
Configure Week 3

Stands, geofences, permit rules, pools and shuttle loops are set up against your own terminal layout.

04
Train Week 4

Ramp leads, dispatchers, compliance and maintenance each get the view they need, on the devices they already use.

05
Go live Week 4+

Pool utilisation, turn performance and compliance packs land in your ops review and the authority format.

Ready to modernise your airport operations?

Thirty minutes with our aviation team, on your terminal layout and your unit list. You’ll see your own stands, pools and shuttle loops in the platform.