Truck Tracking Improves Towing Businesses
The tow truck service has seen significant improvement ever since its invention in the early 1900’s. More vehicles are being serviced all over the country when they break down. The number of drivers and trucks has also increased over the years pushing the need to have better fleet management. In any industry, the quality of service is what sustains the growth of a company. Unfortunately, most tow truck companies have suffered negative reputation with most drivers doubting the competence of tow truck drivers as well as their general response to crisis. This can be changed with implementing the advanced technological solution of a truck tracking system.
Benefits of truck tracking for towing companies
Business for these companies is bound to improve by using truck tracking technology because drivers will have more faith and will not think twice about calling for their services. The benefits of truck tracking services to drivers include reduced wait times because the systems boost fast dispatch unlike before. You do not have to be stuck on the road for hours waiting for action, your fleet manager can advise you where to go. There is also the advantage of better communication between the company and the drivers. The better identity system enabled by tow truck tracking services help protect motorists against fraudulent persons waiting for desperate calls to make quick cash. With any business customer satisfaction guarantees success and no benefit should be viewed as small.
Apart from providing excellent services, tow truck businesses also gain the advantage of making more profits through truck tracking. There is less down time due to better management of all your trucks. You will be able to monitor how your assets are being utilized to avoid losses from unnecessary errands. Improved communication with drivers helps optimize routes, dispatch, work orders and Garmin integration allows for safe quick responses back to the dispatcher. A GPS for tow truck is a necessary requirement for any tow truck company.
To learn more about how GoFleet’s truck tracking can help your towing business contact one of our fleet consultants today.
Majority of this article was written by guest author Kimberly Byrne.