This past year has been like no other. Over the course of the last 12 months our organization not only had to change the way we operate as a result of the pandemic, but we learned new ways in which we could help our customers who came to us with new and changing needs. With that being said, we believe it was critical to self-reflect on this year and share our findings with a yearly review.
How Did GoFleet Grow as an Organization as a Result of the Pandemic?
As an organization, we felt the impact of the pandemic as our customers and their businesses were directly affected. A positive result that arose was that we were able to connect with our customers more on a personal level to help them navigate the uncertain events that were happening. In fact, it made us appreciate the relationships that we formed with our customers and appreciate even more the work that they do on a daily basis.
To help, we not only reflected on our business offerings and tried to help with cost-savings incentives to our customers, but we searched for more solutions that would better fit their unique needs and budgets at this time.
As we are focused on building long-term relationships, this is something we are doing and will continue to do.
What was GoFleet’s Goal in 2020 and what will be GoFleet’s Goal In 2021?
At the beginning of 2020, GoFleet created a roadmap and listed various goals that we thought was important to work towards throughout the next 365 days. More specifically, we wanted to focus on sharing how Managed Services can help our customers not only improve their operations but save them time and money. In addition, we aimed to begin to network with OEM dealers while also being leaner as a company. With the course of the events that took place in 2020, it only encouraged us even more to reach those goals and remain successful.
In 2021, we are excited to continue to grow our OEM Sales Program and our connections as we see this to be a valuable position not only for our company, but our customers as well. With such a program available, we can better help more fleets at the beginning of their journeys. In addition, we are looking to continue to further the expansion of Managed Services to non-traditional telematics services and data consulting as we are seeing positive possibilities from being Zenduit-powered.
What Trends do you see Coming for Fleets in 2021?
This year we believe that there are various trends that fleets must prepare for to remain successful. Below we list the trends and/or focuses that we anticipate:
∙ More Electric Vehicle (EV) oriented insights and analysis as EV technology is advancing and zero emission regulations are discussed and put into place.
∙ OEM data integrations growing in popularity in comparison to aftermarket hardware integrations.
∙ More car sharing and fleet pooling which leverage iox-keyless and sharing strategies to reduce the number of vehicles that a fleet has by using mobility apps to order and manage on demand.
A Quick Review: What did GoFleet do in 2020?
A lot happened in 2020, keep reading to learn more about what happened!
How Our Organization Changed:
∙ We started working remotely as a result of the COVID-19 pandemic to ensure staff safety.
∙ We continued to work and adjust our approach to customer success.
How Our Offerings Changed:
∙ We partnered with Samsara to better help fleets.
∙ We leveraged Advanced Driver Assistance Systems (ADAS) to improve safety in all fleets.
∙ We focused on promoting responder-to-vehicle (R2V) communication to improve public and first responder safety
∙ We added a new support add-in on MyGeotab.
∙ We partnered with Drivewyze to help fleets improve efficiency.
∙ We launched GoFleet Health Check to help fleets digitally monitor the health status and potential symptoms of drivers.
A Few Customers We Helped:
∙ We helped CR&R Environmental Services improve training and driver behaviour with the installation of ZenduCAM devices.
∙ We helped DeCarolis Truck Leasing and Rental improve visibility, reporting, data collection, maintenance scheduling and more with Geotabs and Flex trackers.
∙ We helped Forest Trotter with trailer made solutions to improve data collection and visibility.
∙ We helped Rogue Transportation Inc avoid strains on work processes by leveraging new integrations.
A lot happened in 2020 making it a year like no other. While our team was able to accomplish a lot, we want to take a moment to thank all of our customers and supporters.
We are looking forward to what 2021 has to offer and how we can continue to not only help fleets in various industries improve their operations and save costs, but how we can drive change in the sector!