Queensland Residents Now Have GPS Ambulance Tracking
Residents of Queensland, Australia will now be able to track the location of the state’s 1,000 ambulance fleet using a new online GPS tracking service. The location of each Queensland Ambulance Service ambulance is mapped out in real-time so the public can see the location of each ambulance conveniently on one screen.
This service is a first for Australia. It utilizes iROAM, Queensland’s Integrated Real-Time Operational Ambulance Management software, first launched in 2012 for the Queensland Ambulance Service.
iRoam was developed internally by the Queensland Ambulance Service. It uses GPS tracking to keep track of each ambulance. Operational supervisors may view many details including current case information, the amount of ambulances en route to the hospitals and the cases that are still waiting in the queue.
Although all of the case details will not be available for the public to view due to patient confidentiality, the public will be able to check out the map of ambulances. They will be able to track the vehicles’ locations and number of ambulances on the road. The public will also be able to see the number of the ambulances that are busy or dropping off patients at the hospital thanks to a link to the Queensland Ambulance Service dispatching system.
The reason for the new public GPS tracking online software for ambulances is to keep the public more informed. There is a huge public misconception that when ambulances are busy dropping patients off at the hospital, there are no ambulances available to respond to other emergencies around the state. The public will be able to feel more confident about Queensland emergency services. The Queensland Ambulance Service is using social media as a tool to dispel the myths. Their social media stream has doubled in the last 6 months.