Fleet Management Program: Gain A Competitive Advantage
Gain A Competitive Advantage With A Fleet Management Program
You often hear that implementing a fleet management program will give you a competitive advantage but what exactly does that mean? It means that customers will choose to do business with your company instead of hiring your competitor.
In addition to reducing overhead costs, GoFleet’s fleet management program helps business owners get more business by giving them a competitive edge. There are a few key reasons a customer would choose to do business with a company with a GPS fleet management program over a company without one.
Faster Response Time: Customers are more likely to hire a company who can respond quickly for service calls, especially when they have an emergency service need. A company with a fleet management program can track their vehicles in real-time and tell the customer, within seconds, that a technician can arrive at their location with an accurate time of arrival. Your technicians will arrive at the job site quickly with efficient routing. Word of high level service spreads fast and before you know it, your company will be gaining a lot more business.
Short Service Windows: Customers are looking for a company with a short service window. They do not look forward to sitting at home all day waiting for a technician to arrive because they are told the technician will be at their home between 9 a.m. and 5 p.m. When you implement a fleet management program from GoFleet, you will be able to give your customers an accurate time of arrival; you’ll be able to tell your customers that a technician will arrive at their location within 30 to 45 minutes with traffic.
Proof Of Service: With a fleet management program billing issues will be completely avoided; you’ll be able to provide accurate reporting about service times including the exact time your technician arrived and departed the job site. You will not have to rely on what the employee or customer said because you will know for sure how long the technician was on site. Your customers will appreciate being billed accurately for the service they received.
