Products View all
Success Stories View all

Driver Tracking App: Must-Haves

Last week, we looked at who should and who shouldn’t use driver tracking apps. We concluded that the best candidates were businesses who hired contractors and field employees.

This week, we’ll take a step further. Let’s say we’re one of those businesses. The question then becomes what are the most important things to look for in a driver tracking app. Some essentials include multi-platform, live tracking, rule creation, job management, and on-the-background.

Multi-Platform Apps

One of the most important driver tracking app features is also one of the most basic; the app should be available on both Android and Apple.

A lot of apps are exclusive to a single platform. For instance, some developers take a while or even abandon launching an Apple Store app because of its extensive rules. Apple’s App Store screens apps for things like user safety, usability, and legality.

Live Tracking

Driver Tracking Map

Another essential is getting live tracking. A lot of apps locate and report data but have a slight time delay.

For instance, some apps ping every 15 minutes. This becomes a problem when businesses give inaccurate information. Imagine how a customer would react if they were told a package will arrive in the next few minutes when in reality it’s not due for much longer!

Rule Creation

Speaking of customers, some businesses need to create customer service rules. The most common rule is location zones.

Driver tracking app users should be able to create zones and measure when employees arrive in those zones.

Driver Zones

Besides zone rules, GPS apps can create other useful rules. For instance, some businesses monitor employee safety by measuring speeding rules.

Job Management

Driver Job Management

If businesses need a tracking app, they also most likely manage jobs. A job is any event where an employee visits a customer or performs a service.

In that sense, many businesses are looking for ways to assign and manage jobs. For instance, Mobile Dispatch has a dedicated job assignment screen. Businesses can use this screen to schedule jobs, assign due dates, and measure if staff are meeting the deadline.


Lastly, apps should run on the background. In other words, these apps launch as soon as a phone turns on. The app continues to run until someone turns off the phone.

This is an essential business function because it facilitates easier management. Some driver tracking apps are ineffective because users need to manually turn it on. Hence, the app fails when employees forget to open the app or deliberately choose to disable the app.

Missed last week’s blog on who should use mobile GPS tracking? Click here to read.

1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 5.00 out of 5)

You May Also Like…

What is an Asset Tracking System?

Asset tracking is more than having a list of inventory or remembering where to place things in a facility. It requires a complete overview of an organization’s valuable property, along with the ability to monitor and manage it effectively.

5 Ways Fleet Management Can Improve Businesses

Fleet management incorporates the budgeting, safety, acquisition and maintenance of a group of vehicles. Fleet management helps the operator oversee all the activities of its vehicles to ensure that drivers are safe and following compliance regulations, while completing work on time.

A fleet management system can help managers increase visibility into their operations while automating and streamlining work processes to ensure safety, compliance and efficiency.

5 Ways That Telematics Boosts Fleet Safety

5 Ways That Telematics Boosts Fleet Safety

From long hours and isolation to fatigue and poor judgment, there are so many factors at play when it comes to fleet safety; with the industry becoming more competitive, these dangers are likely to increase.
Investing in telematics technology can enable fleet managers to monitor driving behaviour, locate vehicles in real-time and help prevent problems before they start.